Frequently Asked Questions


Orders are processed within 48 business hours of being received. Orders received before 5pm ET are typically processed and shipped the same business day, while orders received after 5PM ET are processed the following business day. 

While most orders are delivered within 2 business days after order processing, actual shipping times will vary by location. Please allow up to 5 business days for shipping.

We do not offer international shipping at this time.

Orders are only processed with shipping locations in the United States and Puerto Rico.

Shipping is free for orders over $399.

Buy now, pay later! We do offer financing through ShopPay. 

For more information and to check purchasing power, click here: ShopPay


We are sorry you don't love your order! We are more than happy to help you with an exchange for another product that would better suit your needs.


If not, we offer 30-day easy returns. Just head on over to our Returns page , fill out the form, and await for next steps from our customer service team.

Stereos & Infotainment

Need to update your HEIGH10 firmware? We have created a YouTube video to help with this process!

Link here: UPDATE HEIGH10 FIRMWARE (UN1810) - YouTube


We are happy to help!

Please contact ur Customer Solutions team via email or by phone.

(727) 803-0474

Open Monday-Friday from 9am to 5:30pm ET

Here at Stinger, we take pride in creating quality products and we always appreciate your feedback!

To leave a review please search for the item on our website, select the product, scroll down the page to “review this product,” and click the stars to start a review. 

We appreciate your interest in providing us with your feedback!

We have multiple areas to leave reviews:




Want to be a part of our Stinger team? We are always accepting ambassador applications!

To apply, click here: Stinger Brand Ambassador Program

Can't find your question? Please email us at for help.